WILL YOU DELIVER TO MY EVENT?
Our regular delivery times are between 8am-11am. If a delivery is prior to 8am or after 11am an additional fee will apply.
We will provide a custom delivery quote based upon the distance traveled from zip code 21617, the size of your order and times of delivery and pick-up. Contact us and we will be happy to give you an estimate for your delivery!
DO I HAVE TO CLEAN THE CHINA AFTER MY EVENT?
Before being returned to The Pink Cellar, the dishware and flatware must be scraped of food particles (rinsed if possible), glassware emptied of liquids and packed in the crates in which they were delivered to avoid a cleaning fee. Our china is fragile and should not be placed in the dishwasher or heated. All teacups and teapots must be thoroughly rinsed with no remaining tea or coffee remnants inside–this stains our valuable cups!
WHAT IF SOME PIECES GET BROKEN?
Not a problem. With each order, The Pink Cellar retains a damage deposit in the amount of 20% of your subtotal. Due to the nature of our inventory, items are often fragile. There is always the risk of loss or damage. If the order is returned in the condition it was sent out, the damage deposit will be refunded in full. If items are damaged or missing, the replacement cost will be withheld from that deposit, and the remainder of the deposit will be refunded. If the damage or loss exceeds the deposit amount, the customer is responsible for the balance.
CAN I CHANGE MY ORDER?
Sure! We accept changes to all orders up to 14 days before your event date. All changes are subject to availability and your order total may not drop below your initial payment amount or rental minimum.
Can I visit the showroom to look at your inventory?
Yes! However, since we operate out of a residence, we only accept visits based on appointment.
How do I reserve my date?
A non-refundable initial payment of 50% of your rental order is due upon booking and along with a signed rental agreement will secure your order. The balance of the rental charge, delivery charges, any styling fees and a refundable damage deposit is due 14 days before your event. On short notice orders (less than 30 days), payment is required in full.
Do you do more than weddings?
Yes! We rent dishes, table settings and accessories for rehearsal dinners, baby showers, birthday parties, bridal showers, dinner parties, corporate events and who doesn’t love a good theme party! You name the occasion and we are here to help you set a fabulous, unique table.
How long do I have the rentals?
The rental period is up to three days.
A custom proposal will be created for you and can be adjusted as needed before your final decision is made.
Other Information
Items are delivered freshly cleaned, wrapped, and ready to use.
If The Pink Cellar is requested to set tables at your event, an additional service charge will be added to the proposal. Typically, wedding coordinators, caterers, or other wedding vendors set tables and style lounge areas.
Please contact us with any questions or to obtain a quote.
Have more questions? Contact us directly.